Last year we launched Prime Matchmaking with the goal of providing a better matchmaking experience. Initially the system simply matched players who linked CS: GO with a unique phone number.
Later, the system additionally required in-game experience players needed to reach rank As these constraints were added, the Prime status created a hard boundary in the CS: GO community, and players who might otherwise be perfectly happy playing together were separated. So what if the Prime system was re-imagined using a wider range of factors?
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We started with that question, and have been experimenting with matching players using observed behaviors and attributes of their Steam account, including the overall amount of time they had spent playing CS: GO, how frequently they were reported for cheating, time spent playing other games on their Steam account, etc. The results of the experiment have been positive.
In matches created using Trust Factor, most players ended up generating fewer reports regardless of their Prime status. We wanted to keep the best parts of Prime and ditch the parts that cause problems in the CS: Starting today, players will, by default, enter matchmaking using their Trust Factor rather than their Prime status in the short term.
Players with Prime status can still choose to additionally restrict their matchmaking pool to other players with Prime status—though Trust is always on.
What are the factors used in the new Trust Factor matchmaking system? GO or other games on Steam. GO and on Steam, to ensure the system is as accurate as possible.
Can I look at my personal Trust Factor? What can I do to improve my Trust Factor?
All you need to do is be a positive member of the CS: GO and Steam community. GO and other Steam games legitimately.
The more you play, the more information the system has and the easier it will be for the system to determine who you should be matched with. I used to have Prime Status.
Does that improve my Trust Factor? Phone numbers and CS: GO Rank are among the factors used in the new Trust Factor matchmaking system.
If you had Prime Status before, your Trust Factor will benefit from your phone and in-game experience. If you have not linked your CS: GO account with a phone number, you should—doing so will improve your matchmaking experience.
GO with a high Trust Factor. How will you know if this system is better than the previous one?
We plan to use the same approach to evaluate the Trust Factor system. I suspect that I have a low Trust Factor because the quality of my matches is poor.
What can I do about this? These reports will help us improve the system.
I suspect that my friend has a low Trust Factor because of the quality of my matches when, and only when, I party up with them. Tell them to email us as recommended above.
Be aware that when players are in a party, we use the lowest Trust Factor of any individual in the party for matchmaking purposes. GO on a Steam account that I acquired from someone else rather than creating it myself on steampowered. Could this explain the poor experience that I am having?
Additionally, acquired accounts commonly have a very low Trust Factor. Improving Matchmaking Last year we launched Prime Matchmaking with the goal of providing a better matchmaking experience.
A Matter of Trust So what if the Prime system was re-imagined using a wider range of factors?
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